Effective date: September 16, 2025

We’re committed to protecting and respecting your privacy.

We will:

• Always keep your personal data safe and private.

• Never sell your personal data.

• Allow you to manage and review your marketing choices at any time.

1. About Us

LEN24 Bank and Blockchain Trust (“LEN24”, “we”, “us”, or “our”) is a global blockchain banking trust offering digital financial services, asset custody, payments, and investment solutions.

This Privacy Policy covers all services provided by LEN24 through our website www.len24bank.com, mobile applications, and associated platforms.

2. Why Do I Need to Read This Policy?

We collect personal data when you use:

• Our website at www.len24bank.com.

• Any of our LEN24 apps.

• Any of the services available through our apps or website.

We may also collect personal data from third parties, such as credit agencies, fraud-prevention services, or regulatory databases, as explained below.

This policy explains what information we collect, how we use it, and your rights over your personal data.

If you have concerns about how we use your personal data, you can contact us at:
privacy@len24bank.com

3. What Personal Data Do You Collect About Me?

We may collect:

• Information you give us: name, address, email, phone number, ID documents (e.g., passport, driver’s license), tax residency information, financial account details, employment and income information (when relevant).

• Information from your use of our products and services: IP address, device identifiers, browsing activity, payments in and out of your account (date, time, amount, currency, beneficiary details), transaction metadata.

• Information about your location: if you enable location services in our app.

• Information from others: credit reference agencies, joint account holders, fraud-prevention agencies, social media (publicly available data), and official registries.

4. What Is Your Legal Basis for Using My Personal Data?

We use your data on the following bases:

• Keeping to contracts (to provide our services).

• Legal obligations (KYC, AML, regulatory reporting).

• Legitimate interests (fraud prevention, product development, customer support).

• Consent (when required by law, e.g., marketing or biometric data).

5. How Do You Use My Personal Data?

We use your personal data to:

• Verify your identity and protect against fraud.

• Provide LEN24 services, process payments, and maintain accounts.

• Personalize your experience and send relevant marketing.

• Conduct research, improve services, and prepare anonymized reports.

• Meet legal and regulatory obligations (e.g., tax, sanctions, financial crime prevention).

6. Do You Make Automated Decisions About Me?

Yes, in some cases (e.g., KYC checks, fraud monitoring, credit decisions). If an automated decision significantly affects you, you have the right to request human review.

7. Do You Share My Personal Data With Anyone Else?

We may share your data with:

• LEN24 group companies (to deliver services).

• Banking and payments partners (e.g., Visa, Mastercard, blockchain networks).

• Identity verification providers (for KYC).

• Government and regulators (when legally required).

• Fraud-prevention agencies and law enforcement.

We never sell your personal data.

8. Will My Personal Data Go Outside the United States?

Yes. LEN24 operates globally and may transfer data across borders, including to the EU, UK, Africa, and Asia. We ensure appropriate safeguards are in place (e.g., standard contractual clauses).

9. How Do You Protect My Personal Data?

• Secure storage with encryption and restricted access.

• Staff training on data security and privacy.

• HTTPS (TLS encryption) for web and app communications.

• Continuous monitoring for fraud and unauthorized access.

10. How Long Will You Keep My Personal Data?

• As long as necessary for the purpose collected.

• At least 5–7 years after account closure (to comply with AML/KYC laws).

• Longer where required for legal claims or regulatory obligations.

11. Your Rights

You have the right to:

• Access and request a copy of your personal data.

• Correct inaccurate or incomplete personal data.

• Request deletion of your personal data (where legally possible).

• Object to marketing and certain uses of your data.

• Restrict processing in certain circumstances.

• Request transfer of your data to another provider.

• Withdraw consent at any time (where consent was required).

To exercise these rights, email privacy@len24bank.com.

12. Cookies

We use cookies and similar technologies for analytics, fraud-prevention, and personalization. Please see our Cookies Policy for more details.

13. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal data from children.

14. Updates to This Policy

We may update this policy from time to time. If material changes are made, we’ll notify you by email or through our website/app.

15. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

privacy@len24bank.com
LEN24 Bank and Blockchain Trust, 330 EAST HARTFORD, Connecticut, USA
www.len24bank.com